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DEVELOPING HOMES AND CREATING OPPORTUNITIES FOR PEOPLE WITHIN WEST NORFOLK

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Freebridge Supports Tenants to Gain a Fresh Start

28/09/15

Freebridge Community Housing were able to support their tenants Ann and Michael Foster after they recently suffered a traumatic experience in their Castle Acre home.

Freebridge Community Housing were able to support their tenants Ann and Michael Foster after they recently suffered a traumatic experience in their Castle Acre home.

Mr and Mrs Foster, who have been Freebridge tenants for over five years were watching television in their bungalow when a car came off of the neighbouring road and collided with their living room wall. Understandably shaken, they were luckily unharmed in the incident, but the driver of the car required the assistance of the Air Ambulance.

Mrs Foster rang Freebridge, who were on the scene within an hour to make sure that the bungalow was safe while also supporting the Fosters in any way that they could. The couple originally requested a temporary move whilst the repairs were completed, but after viewing the home in Sunnyside Close, decided to make a permanent move to Heacham along with Milo their dog.

Ann Foster commented: “We were so pleased with how quickly Freebridge were on the scene to help us, and they have been incredibly supportive while we were making the move. They have been to our new home to do some repairs we needed already. They have all been fantastic and kept us up to date all the way along.”

Michael Foster went on to say: “We never dreamed that we would want to move away from our home in Castle Acre, and after the incident happened we were adamant that we would go back. After being shown the bungalow in Sunnyside Close, we both knew that we would want to stay there! It’s perfect for us, the neighbours are really friendly, there are activities in the communal room we can join if we want to, and even more importantly Milo loves the garden!”

Robert Clarke, Director of Housing at Freebridge said: “We are committed to provide the best service we can to our residents at all times. As soon as we learnt that there had been an incident at Mr and Mrs Fosters home, we made sure that we helped them through a clearly difficult time and have continued to offer them assistance when needed. It’s great to hear that they have settled into their new home so quickly and are enjoying life at Sunnyside Close.”

Sunnyside Close is one of the 17 supported schemes that Freebridge manages throughout west Norfolk, which provide accommodation to anyone eligible over the age of 55. The purpose built homes mean people can live fully independent lives, with the additional benefit that if or when necessary, the Support Team can provide a range of services which are tailor made to support individual needs.

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