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Our policies

Here you can read more about our policies which are the rules and standards we have produced to help us to carry out our work.

Aids and Adaptations

Allocations and Lettings

Anti Money Laundering

Appeals

Asset Management

Board Member Conduct Issues

Board Membership - Recruitment and Succession

Charitable Support

Communications

Compensation

Complaints

Customer Care

Customer Engagement

Data Protection

Dealing with Unreasonably Persistent Complainants

Decant

Development

Digital Inclusion

Disqualifying Tenants from Board Membership

Domestic Abuse

Equality and Diversity

Financial Inclusion

Health and Safety

Home Ownership Through Right to Buy-Right to Acquire

Income Management and Maximisation

Leasehold Management

Performance Management

Rent Setting and Service Charges

Repairs and Maintenance

Rules

Safeguarding Children Young People and Vulnerable Adults

Shareholding

Starter Tenancies

Support to Vulnerable People

Tenant Safety

Under Occupation

Whistleblowing

Get in touch:
email talk@freebridge.org.uk
telephone 03332 404 444.