Sheltered scheme at Beaupre Hall, Outwell
CALL US ON 03332 404444
Phone 03332 404444

Guest rooms at sheltered housing schemes. Please click here to view the schemes with guest rooms for hire. For bookings, please speak with your Support Advisor, contact us on 03332 404 444, or email supportteam@freebridge.org.uk

What is Sheltered Housing?

Sheltered Housing is a specialist housing provision. It is a combination of independent living and also incorporates a Support Team which provide a range of services enabling Freebridge Community Housing to meet its aims and objectives in providing the service.

Aims & Objectives

The aims and objectives of Freebridge Community Housing sheltered housing are:

To provide a high quality housing support service, to older people, which enables, supports and encourages them to live independently by;

  • Providing a housing support service tailored to meet individual needs
  • Providing a person centred approach to assessment and the delivery of support
  • Working in conjunction with partner agencies as appropriate
  • Providing a service where the dignity and right to privacy of all customers is paramount
  • Providing opportunities for life-long learning which promote social inclusion and encourage every customer to realise their full potential
  • Provide a service where a variety of discreet methods are used to ensure the safety and well-being of all sheltered customers
  • Ensuring that all customers are kept informed, and have access to information in respect of their rights and choices

Our Support Advisers role is to support customers to stay independent in their own homes and act as a co-ordinator between agencies. We offer a menu of services and depending on which you choose we can:

  • Provide daily calls or visits.
  • Keep in regular contact and discuss with each customer how they are managing with day to day living
  • Arrange any help that is needed e.g. doctor, district nurse, home carer, chiropodist, optician, adaptations or Social Services for an assessment
  • Keep an eye on services that a customer is receiving and that they are working well, and sort them when they are not
  • Contact relatives when requested
  • Help to fill in forms e.g. Attendance Allowance, Housing Benefit; and advise on Benefits
  • Help sort out repairs
  • Help new customers to settle in.
  • Help customers to keep in contact with the wider community and cultural needs and religious needs
  • Regularly updating your Support Plan to be current with your circumstances e.g. a return from hospital, change of service requirements

We are unable to do:

  • Cooking, shopping, cleaning, laundry, running errands, giving out medication or helping with personal care needs.
  • We will contact relatives or friends when needed.
  • We are not on call 24 hours, but if help is required when we are not on duty, Centra Pulse staff can help or they will call the on call support advisor to ask what needs to happen