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CALL US ON 03332 404444
Phone 03332 404444

Stop Hate in Norfolk


What is a hate incident/crime?

A hate incident/crime is any incident/crime that is motivated by hostility, prejudice or hate on the grounds of race, religion, sexual orientation, disability or transgender identity.

Hate incidents can take many forms including:

  • Verbal abuse like name-calling and offensive jokes
  • Harassment
  • Bullying or intimidation by children, adults, neighbours or strangers
  • Physical attacks such as hitting, punching, pushing, spitting
  • Threats of violence
  • Hoax calls, abusive phone or text messages, hate mail
  • Online abuse for example on Facebook or Twitter
  • Displaying or circulating discriminatory literature or posters
  • Harm or damage to things such as your home, pet, vehicle
  • Graffiti
  • Arson
  • Throwing rubbish into a garden

Although physical violence, verbal abuse, damage to property and graffiti are common, other forms of hate incidents are on the increase. For example:

  • Instances where vulnerable people are befriended to be exploited known as ‘Mate Crime’. There may be safeguarding implications with this form of hate incident.
  • Internet hate crime is becoming increasingly common, especially with younger and vulnerable people, and can include anything from hate mail and texts to posting hate material on social media.

What can be done?

All hate incident reports are investigated by the Police to determine whether they constitute a crime. The Criminal Prosecution Service determines after an investigation has been carried out whether there is enough evidence to take the case through the criminal justice system.

Even if a hate incident is not determined by the Police to be a crime and therefore does not go to court, specific interventions are frequently undertaken by the Police and public agencies to work with perpetrators and victims to prevent further incidents happening.

What is SHiN?

The Stop Hate in Norfolk Protocol aims to create a common standard for tackling hate crime/incidents across Norfolk.

It sets out how different organisations in Norfolk – whether public, private, voluntary or community – will work together, to make it easier for residents to report hate incidents and crime.

Any organisation in Norfolk can adopt the Protocol. For more information click here.

How can I report Hate Incidents/Crime?

Hate incidents can be reported in a number of ways including;

How can Freebridge help?

All of our Tenancy Advisors have been trained in the SHiN protocol, and can act as third party reporters; if you don’t feel confident enough to report a hate incident yourself, please contact us and we can help.

Get in touch:
Please drop in to our offices at Juniper House to see the Duty Tenancy Advisor if you have any concerns. Alternatively you can contact us in confidence at tenancyenquiries@freebridge.org.uk or telephone 03332 404 444.