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DEVELOPING HOMES AND CREATING OPPORTUNITIES FOR PEOPLE WITHIN WEST NORFOLK

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CALL US ON 03332 404444
Phone 03332 404444

If you are struggling to pay your rent

If you are struggling to pay your rent or finding it hard to keep up with payments, please contact the Income team as soon as possible. We have a team of Income Advisors, as well as a Tenancy Support Advisor, a Benefits Advisor and a Financial Inclusion Advisor who will work with you to try and improve your circumstances and reduce your rent arrears.

We aim to help in as many ways as possible, such as:

  • Helping you to claim Housing Benefit, if you are entitled to it;
  • Setting up a direct debit from your account to pay the rent or make an application to have an amount deducted from your benefits to pay your arrears;
  • Agreeing affordable repayment plans;
  • Maximising income and completing benefit checks to see if you are entitled to additional benefits;

Tenants who do not pay on time could face legal action, but by working together we will make sure this is a last resort.

To understand more about the ways we can help, please see our advice leaflet

Get in touch:
Email: enquiries@freebridge.org.uk
Telephone: 03332 404 444

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