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DEVELOPING HOMES AND CREATING OPPORTUNITIES FOR PEOPLE WITHIN WEST NORFOLK

Model houses being picked up
CALL US ON 03332 404444
Phone 03332 404444

Apply for housing

We are a member of West Norfolk Homechoice and all applications for housing must be made through Homechoice. We are not able to accept direct applications for housing.

West Norfolk Homechoice is managed by the Borough Council of King’s Lynn & West Norfolk. All properties are advertised on the Homechoice website from Wednesday until 12 noon on Monday.

If you are interested in a property advertised then you can register bids from Wednesday using the Homechoice website, please note that this service is provided by the Borough Council of King's Lynn and West Norfolk.

Bidding for properties opens on the Wednesday at 12 midnight and remains open until 12 noon on the following Monday.

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Moving home update

Freebridge are currently following guidance from the Government (in relation to coronavirus), and as a result some of our processes are changing and there will be guidance you need to follow.

When booking any home visits our advisors will always check if you have any symptoms of COVID 19 or a diagnosis. Our Surveyor will also contact to check this on the day of your appointment prior to attending.

If you live in a Freebridge property and you are moving home (mutual exchange, via homechoice) one of our surveyors needs to visit your property before you can move.

The following guidelines must be followed:

  • Customer and all household members must wait outside of the property while the surveyor is in attendance
  • If this is not possible for some reason then one member of the household only can remain inside while maintaining at least two meters social distancing. All other members of the household must remain outside until the surveyor has left the property
  • Customer must open all the internal doors prior to the appointment including any external doors and doors to sheds etc. the surveyor must not touch anything in the property, and
  • Once the surveyor has left the property the customer should ensure surfaces, such as door handles, are cleaned with standard household cleaning products and towels disposed of safely or washed as appropriate.

During the tenancy assessment stage, you will be expected to:

  • Provide identification of yourself and any other person listed on the tenancy. This may include sending a photograph of yourself to our Lettings Advisor or an electronic image of a passport/driving licence
  • Complete a two-way video call with the Lettings Advisors throughout the assessment period, and
  • • Attend Juniper House to sign your agreement and collect the keys for the property. You may be asked to provide your identification at this point by the Lettings Advisors.

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Applicants wishing to apply to join West Norfolk Homechoice register will be assessed for eligibility in accordance with Homechoice policy, which can be found on the Homechoice website.

The Council will also give you advice on how to apply for a home, and whether you will be able to get help when paying the rent.

Your tenancy agreement length and type could change. If you are thinking about moving then please read our information about fixed term tenancies to see if you could be affected.

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