About Freebridge

Since 2006, Freebridge Community Housing has been the largest provider of housing in west Norfolk, making a difference for our customers and our communities.

Our goal is to provide quality homes and excellent services for current and future generations so that the people and communities of West Norfolk can thrive. And we are achieving this in a number of ways.

Including by providing homes to meet local needs. Today we have around 7,000 homes in our ownership and we are developing more affordable properties. We’re also improving our existing homes -  we want to create homes, communities, and local spaces of which we can all be proud.

Freebridge in numbers

2006 – the year that Freebridge was set up to receive the stock transfer of homes from the Borough Council of King’s Lynn and West  Norfolk after tenants voted significantly in favour.


7,000
– we own and manage around this number of homes.


550
– the square miles distance of the area we cover.


220
– how many people we are proud to call our colleagues.


£30M
– our annual turnover.

Our customers are at the heart of everything we do and we are committed to providing an excellent service and offering additional support as needed. We’re focused on meeting the needs of our customers, listening to them, and shaping services to reflect what people want.


We also strive to make an impact by spending time getting out into our communities and lending a hand, where we can. We work closely with our partners, looking for ways to deliver services, support, and facilities that our communities need.

OUR
EMPLOYEES
ARE OUR
BIGGEST
ASSET

But of course, we couldn’t do any of this without our dedicated team of colleagues who every day work to make a difference for our customers and our communities.

Leadership Team at Freebridge

Anita Jones

Chief Executive

Anita joined Freebridge in August 2020 from Havebury Housing in Bury St Edmunds, where she was Director of Operations and Deputy Chief Executive since 2012.

Anna Simpson

Director of Resources and Deputy Chief Executive

Anna joined Freebridge in February 2021 and has many years’ experience operating at a senior level in finance and resources in the social housing sector. She was previously Executive Director of Finance and Resources at the Birmingham-based housing association Midland Heart.

Sophie Bates

Director of Customer and Communities

Sophie has been with Freebridge since the stock transfer of properties from the Borough Council of King’s Lynn and West Norfolk in 2006. Prior to her appointment as Director Housing in April 2019, where she oversees the Income, Tenancy, Lettings, PlaceShaping, Customer Service and Support teams within Freebridge, she was the Head of Housing for a number of years.

Paul Newbold

Director of Development

Paul, who joined Freebridge in October 2020, has a strong background in management and development having worked at a senior level for a number of housing associations over the last 30 years.

Janina Phillips

Director of People

Janina joined Freebridge in December 2021, having worked in various senior HR positions, and comes from a role at Eastlight Community Homes, who are based in Braintree.

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