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Keep up to date with Freebridge by reading all our latest news below.

To access our Streets Ahead magazine please scroll down to the bottom of the page.

First homes completed at new Salters Road development

2024-01-23

The first 15 homes have been completed at Salters Road, an affordable development of 78 homes near Lynnsport in King’s Lynn. This scheme has come about through a partnership between Freebridge …

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We're supporting the Local Hero Awards again

2024-01-08

Freebridge Community Housing are once again very proud to be supporting the Local Hero Awards. This year’s event, once again delivered by Your Local Paper, will take place on April 24th, 2024 at …

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Statement on Industrial Action

2023-12-26

Freebridge Community Housing's trade union workers have again balloted to take part in industrial action. As a result, strike days have been announced over the festive period. This commences at 08:00 …

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Discovery Centre to become a Warm Hub

2023-11-10

With the nights now growing much darker and colder and the challenging winter months approaching, we appreciate the need for a safe and warm space in west Norfolk. With that in mind, our Discovery …

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What we're doing in response to RAAC (Reinforced Autoclaved Aerated Concrete)

2023-09-08

You will be aware of the very current concerns regarding Reinforced Autoclaved Aerated Concrete (RAAC) in the media, and naturally you may have questions or concerns about what this means for your …

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Consultation about our planned housing development in Stoke Ferry

2023-09-06

Do you live in Stoke Ferry? Would you like to give your opinion on the planned Freebridge Community Housing Development on the land between Bramcote House and the Village Hall on Lynn Road? If your …

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Counting for Christmas Courses

2023-11-08

Counting for Christmas Courses We've have teamed up with College of West Anglia and Multiply to deliver a course linking Christmas, budgeting, and food waste in with mathematics. We are hoping this …

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Proposed Consumer Standards Consultation: Shape the Future of Housing Standards with Your Thoughts!

2023-08-30

Welcome to a new era of housing regulation! The Social Housing (Regulation) Act 2023 has ushered in an exciting opportunity for change. In simple terms, this act equips the Regulator with enhanced …

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Your opportunity to let us know what you think

2023-08-18

Are you unsatisfied with how we've handled complaints? We're taking charge to change that, and we want your voice to be the driving force. We have an brand new project over on myFreebridge , where …

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Industrial Action Statement

2023-08-05

Freebridge Community Housing trade union workers have balloted to take part in industrial action. As a result, strike days have been announced over the coming weeks. The trade union members affected …

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Hillington Square Phase 5 & 6

2023-07-17

Freebridge Community Housing are delighted to announce that the long-awaited next phase of the Hillington Square regeneration project is due to commence in July 2023. This next phase, which …

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Our Tenant Satisfaction Measures Survey

2023-07-11

Our customers will soon recieve an email regarding our Tenant Satisfaction Measures Survey (TSM). These are due to be sent out from this Thursday 13th July by TLF (The Leadership Factor), who is …

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Your opportunity to get even more involved

2023-05-23

**Please note that applications for these opportinities have now closed. ** We wanted to make you aware of three exciting opportunities here at Freebridge Community Housing. We’re keen on recruiting …

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An update to our Tenant Customer Charter!

2023-05-15

Last year you may recall that we launched our brand new Tenant Customer Charter. This Charter is our ‘customer plan’ and is a living, breathing document that displays our commitments that we have …

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Customer Broadband Support

2023-05-11

Who doesn't love a good deal? We’ve come across a great option that promises to give many Freebridge customers a sizeable saving on important services. With that in mind, did you know that you could …

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Launch of myFreebridge - our new digital engagement platform

2023-04-24

We’re inviting you to be part of the changes at Freebridge and give the customer voice volume.  Last week, we were pleased to finally launch our new digital engagement platform, myFreebridge! This is …

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Your rent is increasing, but we're here to help

2023-02-22

As you’ll have seen from your recent rent letter, we are raising rents by 7% this year. We realise that, though this was a difficult decision to make, times are tough for you and that all of your …

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Damp and Mould: Health tips for your home

2023-02-13

As you may have seen, there have been a lot of reports in the media over the past few months about damp and mould. We understand that for some of our customers this will be very concerning, so we …

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Freebridge residents at Sutton Lea pull together to make grand gestures to multiple charities

2023-02-10

A tight-knit community of Freebridge residents based at our Sutton Lea sheltered scheme in Burnham Market have come together to raise vital funds for a host of charitable organisations. The group, …

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Freebridge works with MLCS3 to carry out stock condition surveys

2023-01-13

We’d like to remind our Freebridge customers that MLCS3 are currently undertaking property surveys on our behalf. You may have already received a letter from MLCS3 regarding an appointment and the …

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Helping you live safely, securely, and comfortably

2022-12-08

We want all of our customers to live in a safe, secure, comfortable home and we are here to help you if you have any concerns at all about your property. This includes if you are worried about damp, …

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Housing conference focuses on the importance of listening to customers

2022-11-23

The first Independent East conference, held near Norwich earlier this month, was attended by over 100 customers, board members and staff from five housing associations based in Norfolk and Suffolk. …

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Getting to know our customers better

2022-11-08

Freebridge care about our customers and want to provide excellent customer service to all. That’s why in the next few weeks if you’re a Freebridge customer you may be contacted by a company called …

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Brancaster Staithe Housing Consultation

2022-10-24

Later this week Freebridge will be running a consultation on proposed development of 12 affordable homes on land formerly known as 1-4 Brentwood, Main Street, Brancaster Staithe. For more information …

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James Wild MP opens new Freebridge housing development

2022-10-05

Freebridge is delighted to have had its development of new homes in the village of Gayton officially opened by MP for North West Norfolk, James Wild. The homes that have been built at Draper Gardens …

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Her Majesty The Queen Elizabeth II 21/04/1926 - 08/09/2022

2022-09-09

Freebridge is saddened to hear of the death of Her Majesty Queen Elizabeth II and our thoughts are with the Royal Family at this incredibly sad time.

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Supporting Pride in King's Lynn & West Norfolk

2022-07-19

Freebridge Community Housing is proud to confirm that we are one of the official sponsors of the King’s Lynn & West Norfolk Pride event that takes place on Saturday 20 August 2022. Janina …

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Freebridge Customer Voice Update

2022-06-27

Our Customer Voice Lead Rebecca, gives us an update on her work with the TPAS Engagement Research project. The TPAS Research sessions have now come to an end and we would like to thank all of those …

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Changes to our Privacy Notices

2022-06-28

Freebridge's Privacy Notice for Tenants has recently been updated. The key change to the Privacy Notice is the addition of this clause: e) in the first table in section 6.3, to say that we will share …

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Freebridge Community Fund opens for twelfth year

2022-06-23

Freebridge Community Housing is excited to announce that for the twelfth year running they are now welcoming grant applications to their Community Fund.  The annual fund, which opened on Monday 13th …

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Freebridge Community Housing Unveils Plans For a Further £25m investment at Hillington Square

2022-05-17

Freebridge Community Housing Unveils Plans For a Further £25m investment at Hillington Square to provide 70 new, environmentally friendly homes and community facilities Freebridge Community Housing …

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Freebridge Makes Commitment to Community in North Lynn

2022-05-04

More youth groups at the Discovery Centre, a network of community champions, and skills and training courses are just some of the activities Freebridge Community Housing is proposing for North Lynn. …

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Freebridge Unveils New Team to Tackle Repairs

2022-04-28

Freebridge Community Housing has unveiled a new team to manage customer repairs as it makes handling these a top priority. The Diagnostics and Scheduling team has been set up after the west Norfolk …

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Freebridge Provides £11k in Support For West Norfolk Families

2022-04-22

Over the last 18 months, Freebridge Community Housing has provided more than £11k in extra support to help customers struggling to pay bills such as energy and food. Since November 2020 – when …

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Freebridge Makes Community Impact in South Lynn

2022-06-09

Listening to customers, clearing away rubbish, and carrying out repairs were some of the ways that Freebridge made a difference in South Lynn during the housing association’s Out and About Community …

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Freebridge Reiterates Commitment to Supporting its Customers

2022-03-22

Freebridge Community Housing is reiterating its commitment to providing financial assistance, advice, and guidance to its customers, including through a bigger Tenancy Support Fund. The commitment …

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Freebridge Builds Nine New Family Homes in Terrington St Clement

2022-02-22

Freebridge Community Housing has handed over the keys to nine new family homes in Terrington St Clement. The homes, which have been built on Church Bank, replace a number of outdated properties that …

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The Rise in Energy Costs

2022-02-03

You may have seen in the news today that the energy regulator Ofgem has raised the price cap on energy prices – the maximum amount suppliers can charge customers for each unit of energy. This will …

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Freebridge Community Housing joins exciting partnership to help tenants to gain independent living skills

2022-01-11

Hundreds more tenants across the East of England are to benefit from tenancy and independent living skills as East Anglia-based social enterprise Your Own Place offers its workshops to four housing …

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Independent East launches campaign to raise awareness of inclusivity

2022-04-01

Independent East, an informal alliance of five community-focused housing associations in the East of England – Broadland Housing, Freebridge Community Housing, Havebury Housing Partnership, Saffron …

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Streets Ahead

The magazine for Freebridge Community Housing tenants

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