Are you a strategic leader with a passion for asset management, repairs, and compliance in social housing? Do you thrive in a fast-paced, customer-first environment where innovation, safety, and sustainability drive everything you do?
If so, this is your opportunity to step into a high-impact leadership role where your vision and energy will shape the future of housing services. As Assistant Director of Homes, you’ll join a forward-thinking organisation with bold ambitions and a clear purpose: to deliver smarter, safer, and greener homes that truly meet the needs of our customers.
You’ll be part of a dynamic executive team driving transformation, championing customer experience, and leading meaningful change across our communities. If you're ready to make a lasting difference and lead with purpose, we’d love to hear from you.
About Freebridge Community Housing:
Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King’s Lynn and West Norfolk’s housing stock. We now have over 7500 properties across west and north Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We’ve had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.
What you’ll be doing:
Lead Strategic Investment: Shape and deliver intelligent, customer-focused investment programmes that enhance the quality, safety, and energy efficiency of homes—driving long-term value and satisfaction across our communities.
Champion Safety and Compliance: Build a culture of safety through robust compliance frameworks, cutting-edge technology, and proactive leadership—ensuring our homes meet and exceed regulatory standards.
Transform Repairs and Maintenance: Drive performance and innovation across our Direct Labour Organisation and contractor partnerships, delivering a responsive, high-quality repairs service that puts customers first.
Accelerate Sustainability: Lead the delivery of our Net Zero Carbon strategy, pioneering green technologies and low-carbon solutions that reduce fuel poverty and improve thermal comfort for residents.
Harness Data and Insight: Use property intelligence and customer feedback to shape services that are inclusive, efficient, and aligned with strategic priorities—ensuring decisions are evidence-based and future-ready.
Inspire and Influence: Provide visible, values-led leadership across the organisation and beyond, representing the business at Board level and driving transformation through collaboration, innovation, and excellence.
What we’re looking for:
To be successful with your application, you’ll need to show that you meet the following essential criteria:
Knowledge & Experience: Extensive experience leading complex asset investment and repairs services in social housing, with deep understanding of compliance, health and safety, building regulations, and service transformation.
Skills: A strategic and inspiring leader, skilled in building strong relationships, translating technical detail into clear insight, and using data to drive performance and improvement across teams and services.
Qualifications: Holds a degree in Building Construction, Building Surveying or a related field, or equivalent skills, knowledge, and experience in industry.
Accreditations: Chartered membership of CIOB or RICS, and a NEBOSH General Certificate or IOSH Managing Safely qualification, or equivalent skills, knowledge, and experience in industry.
What’s in it for you?
At Freebridge, we’re appreciative of our team and you can enjoy the following benefits from joining us, among many more:
Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service.
Exclusive Employee Discounts: Access amazing deals through our Reward Gateway.
Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave.
Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme.
Charitable Leave: One day per year to volunteer for a cause you care about.
Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure.
Work-life Balance: Enjoy an early finish on a Friday to kick-start your weekend!
Pension Scheme: A company contributory pension scheme with generous employer contributions
Diversity & Inclusion
Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don’t discriminate against employees or potential employees based on protected characteristics. We’re happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.
CLICK HERE: Apply now to join our team and make a difference to lives across West and North Norfolk.