Below show's the latest quarters results for our performance.
62
Complaints received
That's down by 17 compared to the previous quarter.
7597
Repairs completed
We completed 7597 responsive repairs. That's a 1% increase on the previous 3 months.
34 Days
Average time taken to complete routine repairs
Our electricians completed repairs on average within 7 days, and our plumbers in 20 days Our target is 28 days.
437
Gained no access repair appointments
We gained access to 437 properties, where we'd previously not been able to gain access.
2572
Stock condition surveys
These are to check the health and safety and condition of the property.
82
New homes
This is the amount of homes we began construction on in quarter 4.
100%
Energy performance
Of newly completed homes had an EPC rating of C+.