If you have an urgent issue, please call us on 03332 404 444 and we will be able to help.

If you are a Freebridge tenant it will help when emailing us to state your name, your address and your tenancy reference number as we may need this to deal with any specific queries you may have.

Contact us on 03332 404444

Email us at:

[email protected]

- if want to report damage or a fault in your home, or communal area, that needs a repair, or report damp and mould. You can also do this online via our Repairs page.

If you can, please send us any photos relating to your repair as it will help the team in logging your repair on our system

Email us at:

[email protected]

- have a query about letting a Freebridge home

- want to provide information or changes to your tenancy, including changes to your household

Email us at:

[email protected]

- have an query about your rent or service charges

- a debt on your rent account

- have problems making a payment, or

- advice on benefits including Universal Credit

- require access to our Support Fund

Email us at:

[email protected]

- want to make a formal complaint, or make a compliment, about a service you have received - you can also read more about this on our Complaints and Compliments page.

Email us at:

[email protected]

- want to report anti-social behaviour or a nuisance in your community

Want information and permission to make changes to your home? Please head to our Landlord Permissions page for more information and to fill out a short form.

If you have a media enquiry please contact us at:

[email protected]

From here you can access and review current procurement opportunities and identify future opportunities to work with us.

Freebridge Community Housing

Juniper House

Austin Street

King’s Lynn

Norfolk

PE30 1DZ

To update your contact details, please contact our CX Team via 03332 404444 and press option 1 or email [email protected]