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CALL US ON 03332 404444
Phone 03332 404444

Paying Your Rent

Paying your rent in advance is one of the most important parts of your tenancy agreement.

We want to make sure that you understand everything you need to know about paying your rent, what to do if you're worried about paying rent and if applicable, you understand the benefits that you may be entitled to. The ‘Debt Advice, Money Management and Financial Inclusion’ section explains what you should do if you need help making a benefit claim and has a link to a benefits calculator for you to complete a check to see if you are entitled to a specific benefit.

If you have any questions regarding your rent account or what benefits you may be entitled to, please call us on 03332 404 444 or pop into the office to see us. Alternatively please visit our contact page for other ways you can get in touch with us.

Ways to pay your rent

Direct debit is the easiest way to pay; it’s simple, quick and keeps you in control. You can pay by direct debit weekly, fortnightly, 4-weekly or monthly on any day of the week/month. If your rent liability is small or if you only pay for Service Charges then you can even set up a quarterly or annual direct debit.

To set up a direct debit simply telephone us on 03332 404 444 with your bank details and we’ll do the rest.

You can pay by cash, cheque, credit or debit card at any Allpay outlet. To find your nearest Allpay outlet click here.

You can make card payments by telephone to us on 03332 404 444 or direct to Allpay on 0844 557 8321, or through the Allpay website https://www.allpayments.net. If you have an Apple, Android or Windows Phone smartphone, you can also pay using the free Allpay apps. Click on the appropriate icon to download the one you want


You can also pay by standing order. If you wish to pay by standing order our bank details are as follows:

  • Account name: Freebridge Community Housing
  • Account number: 66560683
  • Account sort code: 53 - 61 - 38

You will need to supply your Rent Reference to make payments in this way and this can be found on your Allpay card

Get in touch:
Email: enquiries@freebridge.org.uk
Telephone: 03332 404 444