Your opportunity to let us know what you think


Are you unsatisfied with how we've handled complaints? We're taking charge to change that, and we want your voice to be the driving force. We have an brand new project over on myFreebridge, where you can join our Dissatisfaction Focus Group. More details can be found below, but if you're interested, make sure you head over to the page and sign up!


The Service Champions, an independent body of Freebridge customers responsible for scrutinising and challenging Freebridge services, are hosting a Customer Dissatisfaction Focus Group.

When: Monday 4th September

Time: 6pm - 9pm

Where: The Barn, Juniper House, Austin Street, Kings Lynn PE30 1DZ

Don't let your voice go unheard. Your feedback is the catalyst for change. 

We only have 15 spaces available and so register your interest now via the Expression of Interest form on the myFreebridge page. You have until Friday 25th August to let us know if you want to be part of this exciting project. Should you be selected to participate you will receive £20 worth of High Street vouchers as a "thank you for your time" after the event!

Be the change. Be the voice. Be there!

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