Have Your Say: Join Freebridge's Customer Insight Panel
2026-08-14
At Freebridge, we're committed to listening to our customers and making sure your views help shape the services we provide. That's why we're looking for new members to join our Customer Insight Panel.
The Customer Insight Panel brings customers together to share experiences, review feedback, look at how services are performing and help influence the decisions that affect homes and communities. The Panel's views are shared directly with senior leaders and our Board, helping to ensure the customer voice is at the heart of everything we do.
Make a Real Difference
As a member of the Panel, you'll have the opportunity to:
Share your experiences and ideas
Review customer feedback and service information
Help test new ideas and improvements
Challenge us to do better
See how your feedback influences real decisions
You don't need any special qualifications or previous experience. We're looking for customers who care about their community, want to help improve services, and are willing to share their views in a constructive way. Full training, guidance and ongoing support will be provided.
Flexible and Accessible
The Panel usually meets once a month, and customers can choose to take part online or in person. Meetings are relaxed, supportive and free from jargon, making it easy for everyone to get involved.
Panel members receive gift vouchers in recognition of their time, and reasonable expenses can be covered, including travel and agreed caring costs.
Everyone is Welcome
We want our Customer Insight Panel to reflect the communities we serve. We welcome customers from all backgrounds, experiences and abilities, and we're happy to make reasonable adjustments to help you take part.
Whether you're passionate about improving services, representing your community, or simply want to have more of a say in the future of Freebridge, we'd love to hear from you.
Interested?
Applying is simple. Just complete our online application form and tell us a little about yourself and why you'd like to get involved.
👉 Apply here: Join the Customer Insight Panel