Sharing positive news from our in-depth inspection
2026-09-30
Freebridge is delighted to share the positive outcome of our recent in-depth inspection by the Regulator of Social Housing (RSH).
Following a detailed assessment earlier this year, the RSH has graded Freebridge G1 for Governance, V2 for Viability and C2 for the Consumer Standards.
The G1 grade confirms that Freebridge meets the RSH’s governance requirements.
The V2 and C2 grades confirm that we meet the relevant standards, while recognising areas where we can continue to strengthen our approach.
Anita Jones, Chief Executive of Freebridge Community Housing, said: “We are incredibly proud of this outcome. It is a strong result for Freebridge and, most importantly, for our customers.
“The assessment was thorough and wide-ranging. The outcome reflects the commitment, care and professionalism colleagues across Freebridge bring to their work every day. This is a team achievement, and everyone has played a part.
"I would also like to thank our involved customers who gave their time and shared their experiences as part of the inspection; their contribution was invaluable.
“G1 provides strong assurance about our governance. We are also clear that V2 and C2 are not the end of the journey: they give us a great foundation and a clear focus for the next stage of improvement.
“For our customers, this judgement provides assurance that Freebridge is well governed, financially resilient and meets the Consumer Standards. We will keep listening to customers, acting on what they tell us and improving the services that matter most to them."
What do these gradings mean?
The RSH publishes regulatory judgements and IDA outcomes for housing associations and local authorities that own more than 1,000 homes.
The RSH awards grades from 1 to 4 across Governance (G), Viability (V) and the Consumer Standards (C). Grade 1 is the highest grade; grades 1 and 2 are compliant, while grades 3 and 4 indicate that improvement or regulatory action is required.
Governance (G) considers the quality of leadership, oversight, decision-making and risk management.
Viability (V) considers financial strength, resilience and the capacity to manage risks and economic pressures.
The Consumer Standards (C) consider how well landlords keep homes safe, provide effective services, listen to tenants and act on their views.