Making you aware of a technical issue
2025-09-17
We are experiencing technical difficulties with our telephone services today (Wednesday, 17th September).
Although customers are able to ring us, we apologise that a number of your calls are either dropping out or failing.
Our team are working on the issue, and we hope to have it fixed as soon as possible.
In the meantime, please do email our Customer Experience Team at [email protected] or utilise the Chatbot facility on our website.
You can also send us a Direct Message us on Facebook or X and we will come back to you.
Thank you for your patience.