About our repairs survey
2025-05-01
Have you received a text or email from us recently asking about a repair?
We want to take a closer look at our repairs to better understand how we are doing.
This survey covers all kinds of repairs, big and small, including those handled by our contractors such as Gaswise.
We understand that you're busy, with plenty of other things on your plate. That's why we made the survey process as easy as possible.
Whether you receive a link via SMS or email, it will have a unique ID that automatically connects your feedback to the specific job, your details, and the team member who completed the work. All you need to do is click the link and answer a few key questions.
Your input is crucial in helping us improve our services, and it really is that simple.
For a closer look, you can head over to our page on myFreebridge here.
Your feedback is invaluable in helping us improve!